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Privacy policy

 

  1. Openness and Transparency

INSTANT FUN PTY LTD (collectively referred to in this policy as “Instant Fun”, “we”, “our” or “us”) is committed to protecting your privacy and respecting and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) ("Privacy Act"). By using this website or providing us with your personal information, you agree to, and consent to, the collection, use, holding, and disclosure of personal information by Instant Fun as set out in this policy.

  1. Personal Information

Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion. Personal information we may collect from you includes, without limitation, your name, address, email address, telephone number(s), and date of birth.

If you link an account (for example, a Facebook account) to your Instant Fun customer account, we also collect your username, gender, and avatar.

Personal information also includes credit information. Credit information is personal information or an opinion about you that has a bearing on credit that has been provided to you or that you have applied for. Credit information includes information about credit applied for or provided to you for domestic, household, personal, or other investment purposes, as well as information about you where you are a guarantor of a loan.

  1. Collection

Instant Fun will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. Where reasonable and practical, we will collect personal information about you directly from you.

Instant Fun will not collect personal information unless it is reasonably necessary for our functions and activities.

Personal information may be collected by Instant Fun in several circumstances, including when you:

  • Make an enquiry with us via email or telephone;

  • Visit our website;

  • Lodge an enquiry or application in relation to any of our products or services;

  • Log in to your Instant Fun customer account using another account, such as your Facebook account; or

  • Apply for employment with Instant Fun.

Instant Fun may also collect credit-related personal information about you from third parties in connection with applications for our products or services.

If you use a pseudonym when dealing with us or do not provide identifiable information, we may not be able to provide you with any or all of our services as requested. If you wish to remain anonymous when using our website, do not sign into it or provide any information that might identify you.

We require individuals to provide accurate, up-to-date, and complete personal information at the time it is collected.

  1. What Does Instant Fun Do with Your Personal Information?

In addition to any purpose notified to you at the time of collection, Instant Fun uses your personal information for the purpose for which it has been provided, for reasonably related secondary purposes, and for the purpose of:

  • Providing our products and services to you;

  • Our internal management, analytics, and tracking needs;

  • Keeping your customer account updated, including a record of products and services you previously purchased;

  • Marketing activities;

  • Responding to enquiries or comments you submit to us;

  • Improving our business, products, services, or customer experience;

  • Assessing, processing, and managing your applications for products or services, including to assess credit risk;

  • Any other purpose you have consented to; and

  • Any use required or authorised by law.

  1. Disclosure of Personal Information

Instant Fun may disclose your personal information:

  • To third parties we ordinarily engage for the above purposes;

  • Organisations that provide products or services used or marketed by Instant Fun;

  • Any person or entity to whom you have consented to us disclosing your personal information; and

  • Any person or entity to whom we are required or authorised to disclose your personal information in accordance with the law.

  1. Access and Management

You may request access to your personal information held by Instant Fun or seek correction of it by contacting our customer service team (see Section 9: Contact Information).

Instant Fun may charge a reasonable fee to cover the costs of retrieving your personal information from our databases. We will not charge you for making the request.

If you believe that we hold personal information about you that is inaccurate, incomplete, outdated, or misleading, you may request its amendment, and we will respond within a reasonable time. Instant Fun will not charge you for correcting your personal information.

If Instant Fun no longer needs your personal information for any of the purposes set out in this policy or as required by law, we will take reasonable steps to destroy or de-identify the information.

Instant Fun will take reasonable steps to protect the personal information it holds from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure.

  1. Opting Out / Unsubscribe

You may opt out of receiving marketing communications at any time. Each marketing email from us will contain an unsubscribe function, and all SMS messages will have an opt-out feature. Outside these channels, you can opt out by emailing unsubscribe@instantfun.com.au.

  1. Cross-Border Disclosure

Instant Fun may disclose your personal information to recipients overseas to assist in providing you with products or services. We will take reasonable steps to ensure that the information transferred to third parties outside Australia is handled in a manner consistent with the Australian Privacy Principles.

  1. Contact Information

If you require further information regarding this policy or wish to make a complaint about a breach of the APPs by Instant Fun, please contact us via email: sales@instantfun.com.au

For mail enquiries or complaints, please send mail to: Attn: Privacy Officer INSTANT FUN PTY LTD [Insert Address Here]

A senior member of staff will review your complaint within five business days and respond in writing to advise what action(s) we will take.

  1. Instant Fun Website

When transmitting personal information from your computer to our website, you should be aware that the transmission of information over the Internet is not always completely secure or error-free. Instant Fun will not be liable for any breach of security or unintended loss or disclosure of information except as required by law.

Our website may use "cookies" to personalise your online experience. You can accept or decline cookies, but declining them may limit the interactive features of the website.

  1. Miscellaneous

Instant Fun reserves the right to modify this Privacy Policy at any time without notice. Amendments will be effective immediately upon posting of the updated policy on our website.

21st January 2025