Frequently Asked Questions

What payment methods do you accept?  The following payment methods are accepted: Internet banking transfer; Credit Card (Visa & MasterCard); Paypal.

Are online payments safe on your website?  Yes, all payments are via Paypal.

Do you offer lay by or instalment plans?  Yes, we have a lay-by option during October to mid-December for Christmas purchases.

Do you allow pick up?  We do not allow pickup for individual orders.  This is due to our security and insurance requirements for our Welshpool warehouse.  All Perth deliveries are FREE!  If you have special delivery needs, let us know and we will try to accommodate them.

What if I’m not home to receive my delivery?  mm

What is your returns / exchange policy?  Please go to our terms and conditions page.

Can I cancel my order?  We understand that sometimes your circumstances change.  We are happy to offer a full refund if your order has not already been dispatched.  Please contact us immediately to arrange a cancellation.

 

Do you supply wholesale?  While are predominantly a retail shop, we do manufacture some of our own products.  The include instant fun trampolines and pedal cars and can be supplied for wholesale.